SOS module repair
We diagnose the emergency call module, repair it where the hardware allows, and put it back into service in the car. We repair some modules by mail.
- Module
- SOS / eCall module
- How we work
- RemotelyMail-in repair
- Price
- Individual quote
Symptoms
- The SOS lamp is lit red
- Fault B2000, also written B200000, is stored in the emergency call module
- The fault returns after it is cleared
Scope of work
- Reading the fault memory and checking the module
- Repairing the module where the hardware allows it
- Commissioning and coding in the car
- Final check of the system
What we need from you
- VIN, model and year
- Full fault log from a diagnostic scan
- Whether the module was previously replaced or repaired
- A compatible diagnostic interface for remote work
The scope depends on the module’s hardware and software. We confirm it after the diagnosis, before the work starts.
Mail-in repair
We repair some modules by mail. You send us just the module, and we send it back after the repair.
- 1
Place the order
Choose mail-in repair and give a return address.
- 2
We confirm
We check whether this module can be repaired by mail and confirm the price.
- 3
Send the module
You get the address once the order is confirmed. Put the order number in the parcel and enter the tracking number in your client account.
- 4
We send it back
After the repair we return the module and give you the tracking number.
We agree the shipping cost and method when we confirm the order.
Order a mail-in repairFrequently asked questions
Can this be done remotely?
Often yes, when you have a compatible interface. We repair some modules by mail: you send us just the module, and we send it back after the repair. We tell you which applies after the diagnosis.
Related services
Tell us what the car needs.
Send the model, year and problem. We will confirm the scope and the price before any work starts.